Capturing customer feedback is the first step in improving your overall customer experience. The second step is turning the captured data into insights. Using Core Realtime you will be able to capture feedback across various channels in realtime.

We then analyse the data and display beautifully presented reports that will help you understand where you are doing well and where improvement is required.

We are passionate about turning data into meaningful insights. We look at every aspect of the data to really understand what the customer is saying about your business. 

Some of the highlights of the service

  • Create the perfect survey using the design wizard. 
  • Surveys are designed for mobile usage. 
  • Mobile surveys get up-to 30% response rate. 
  • Meaningful reports delivered daily. 
  • No integration needed to trial service. 
  • Open APIs to connect with existing CRMs.